privacy policy

At Neoguide , we place your privacy at the utmost importance and are committed to protecting your personal data and maintaining its confidentiality in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.

1- Information Collection:
- We collect certain data when you use the application, such as your name, email address, mobile number, and your geographic location when necessary to provide the service.
- We may collect additional data related to your use of the application to improve the quality of the services provided.

2- Information Use:
- We use your data to facilitate access to services, process requests, and contact you when needed.
- The information is used for the purposes of developing and improving the user experience and ensuring the provision of a reliable and secure service.

3- Information Sharing:
- We do not share your personal data with any third party unless we obtain your consent, or when required by law.
- We may share some data with our authorized service providers for the sole purpose of fulfilling your request.

4- Information Protection:
- We take the necessary technical and administrative measures to protect your data from unauthorized access or illegal use.
- We regularly review our security procedures to maintain the highest standards of protection.

5- User Rights:
- You have the right to view, update, or request deletion of your personal data at any time through your account settings or by contacting the support team.
- You can opt out of receiving notifications or marketing messages at any time.

6- Amendments to Policy:
We may update this Privacy Policy from time to time to reflect developments and new services. You will be notified of any material changes via the app or email.